Returns & Exchanges
At Maison Cookware + Bakeware, we want you to be completely satisfied with your culinary tools, which is why we offer a 30-day return window for all unused items in their original packaging. If your purchase doesn't meet your expectations, our streamlined return process ensures a quick resolution for your kitchen needs.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Carefully place the unused cookware in its original branded box and secure it within a sturdy shipping carton to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing